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Ordering and Payment

IMPORTANT: Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.

By placing an order, you confirm that you are 18 years old or above. Recipient must be aged 18 or above in order to take delivery.

We hope you enjoy browsing and shopping on our website. In case you want any assistance on wine selections, big quantities request or on-trade enquiries, please do not hesitate to contact us directly. You may also send us a request at sales@winerhetorica.com

 

We accept the following payment methods:

PayPal through our website
Payme to our designated account
Bank Transfer to our HSBC account
Bank details: HSBC
Wine Rhetorica Limited: 033-225954-838

Kindly email us a copy of your receipt.

 

                                                                                                                                    

Delivery

Enjoy free delivery for 6 bottles (750ml) or above. We deliver most of the places in Hong Kong Island, Kowloon and New Territories. Mixed bottles allowed.

Usually delivery can be made in 2-5 working days after confirmation of payment. Order confirmed after 3pm may require one extra working day to process.

For orders below 6 bottles, $150 delivery charge shall be applied.

Free delivery is not applicable to outlying islands and rural areas. Limited delivery service may be provided. Please contact us for arrangement and possible charges. Final decision will be at our sole discretion.

Please inspect the goods upon delivery and notify us immediately of any breakages and shortfall. Claims (if any) must be lodged at the time of delivery. We reserve the right to refuse any claims made after delivery.

 

 

Terms and Conditions

IMPORTANT: Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business.

 

General

In these terms and conditions, “Wine Rhetorica” or “we” or “us” means Wine Rhetorica Limited and the “customer” or “you” means any person, firm, company, cooperation or body which places an order with us. By purchasing from or using any part of the site, you acknowledge that you have read these terms and conditions and that you agree and accept to be bound by them.

By placing an order, you confirm that you are 18 years old or above. Recipient must be aged 18 or above in order to take delivery.

 

Product, Pricing and Sales

We attempt to provide accurate pricing, stock level and product information on the website. However, we could not warrant that the information provided are completely accurate and current.

We reserve the right, at our sole discretion, to cancel and not to accept any orders of products or services which are priced incorrectly or unavailable.

All prices, product vintages and promotional offers are subject to change without prior notice.

All sales are subject to our final confirmation. No cancellations will be accepted. All goods sold are strictly non-exchangeable and non-refundable.

The order will be valid for 7 days upon confirmation. We reserve the rights to void any orders unpaid within the mentioned period.

All goods sold remain under the title of Wine Rhetorica Limited until the total invoice amounts are fully settled.

 

Breakages/Shortfall

Customers are requested to inspect the goods upon delivery and notify us immediately of any breakages and shortfall. Claims (if any) must be lodged at the time of delivery. We reserve the right to refuse any claims made after delivery.

 

Faulty Bottle

In exceptional case at our sole discretion, we will replace the wine that is corked or out of condition, provided that the bottle is returned to us for inspection. Please contact us as soon as possible as we are not responsible for any wine that has been opened too long or improperly stored after delivery.

We do not accept returns of wines priced above HK$600 per bottle or over 10 years old.

 

Force Majeure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

 

Privacy Policy

Collected data will always remain confidential. We keep customer’s information solely for the purpose of trading and communication.

We shall safeguard your information at our best capacity and will not disclose it to any third parties without the express permission of the customer.